Quality Laboratory
ISO 9001:2015
Vision
Our vision is to be recognized as a reference coffee analysis laboratory in Brazil, ensuring excellence in the quality and reliability of our services, driving the development of the quality coffee culture at COOCACER and in the Cerrado Mineiro Region, for its cooperatives, customers and partners.
Values
Our values are based on:
Quality: We are focused on providing services that meet the highest standards of quality in order to ensure the satisfaction of the end customer.
We act with honesty, transparency, and ethics, respecting the trust of our clients, cooperative members, community, and suppliers when delivering our services.
We work with a focus on accurate results that reflect the true nature of the coffee sample, without any form of bias.
Partnership: We value teamwork and cooperation, both internally among our employees and externally with our cooperative members, clients, and partners. We aim to build long-lasting relationships based on trust and mutual collaboration.
Mission
Our mission is to provide high-quality coffee analysis services, aiming to meet the needs and expectations of our members, customers, and partners. We are committed to following national and international quality standards in coffee analysis, ensuring the reliability of the services provided.
Quality Policy
Our business is focused on providing high-quality coffee laboratory analysis services to meet the expectations of our cooperative members and clients.
To achieve this, we ensure that our management system is centered on continuous improvement, complying with all applicable requirements and meeting the expectations of our stakeholders.
We focus on quality, impartiality, competence, and transparency in all our processes and services.
We work with an environmental commitment in a sustainable manner, bringing benefits to the local community and our employees.
Scope
Provision of Laboratory Services for Physical and Sensory Classification of Coffee
